New Summer Features
Starting this summer, we will be announcing new and upcoming features to make your Ridwell experience even better!
July 2020
Introducing a new opt-in experience
You’ll see some new updates to how you opt-in to your Ridwell pickups! We hope that these changes will make it easier to get rid of your stuff the right way.
No more selecting core categories
No need to let us know which core categories (light bulbs, batteries, threads, or plastic film) you’ll have, we will grab what you have bagged up and ready to go in your bin.
—Coming in July 2020—
Single-click opt-in
When you click from your pickup email or calendar, you will be immediately opted-in for your pickup. Don’t worry about missing pickups and remember that you can always check your Ridwell dashboard to opt in or out, too!
—Coming in July 2020—
Text message reminders
Rather than receive your pickup reminders via email, you can receive your pickup reminders via text, making it easier to opt-into your pickups.
—Coming in Fall 2020—
Say hello to your featured category bag
Rather than use a disposable paper or plastic bag, we’re providing you with a brand new cloth bag to make it easier to store your featured category items and get them ready for pickup. Just fill your new bag with the featured category and leave it with your other bags in your bin on pickup day.
For bulky categories or special partnerships, we will let you know in advance when we are able to pick up more than fits in the bin!
More advanced notice of featured categories
We do our best to balance the ever-changing needs of our partners with giving you, our members, enough notice to get the most out of our featured categories. We want to make sure we are providing a valuable service to you and the communities that our partners serve.
With that in mind, we are designing a solution to give you a more predictable experience while also featuring the new and wonderful partners that we work with!
—Coming in Fall 2020—
Making it easier to purge: Beyond the Bin add-ons
We’ve heard from many of you that you want an easier way to get rid of more of your stuff, not just what fits in the bin. This might be extra plastic that came from a furniture delivery or unneeded clothes from the back of the closet!
We’re making it easier to delightfully declutter your home by offering Beyond the Bin as part of our opt-in process. Now, with just a simple click, you can save even more from the landfill.
Beyond the Bin can be added to any regular pickup for $1/extra bag, use whatever size bag you like!
—Coming in July 2020—
New policies
With these new features, we are introducing a few new policies to ensure we can provide a seamless and best-in-class experience for all of our members.
Unless otherwise noted on the category page, featured categories should fit, bagged up, in your bin for pickup with your other core categories.
New members can add up to five Beyond the Bin bags free as part of their first pickup.
